Questions and Answers

Q;Is Veterinary Consultancy a First Opinion Practice

A;

Veterinary Consultancy Ltd does not provide emergency primary care cover  . We do not provide emergency cover other than for specific products which have been dispensed to our specific clients .

If you have a primary emergency please contact you normal Primary Care Veterinary Surgeon or go to Findavet.rcvs.org.uk

If you are a client of Veterinary Consultancy and have an emergency query , please refer to your instruction manual.In the first instance please take appropriate samples and complete the adverse reaction form at www.vmd.defra.gov.uk/adversereactionreporting . If you still require emergency assistance please call  01209823787 and the operator will take your details.

For terms and conditions of business please go to https://www.veterinaryconsultancyltd.com , terms and Conditions and Questions and answers 

If you are a veterinary Surgeon, please call 01209823787  or email on colin@veterinaryconsultancyltd.com

Please be aware the veterinary surgeon who calls you back may not be your regular vet , but a covering on-call vet .

Q; Am I allowed to request  a second opinion?

A :Yes. Veterinary surgeons should facilitate a client’s request for a referral or second opinion.Veterinary surgeons should not and can not be obstructive to this process

Royal College Guidelines https://www.rcvs.org.uk/setting-standards/advice-and-guidance/code-of-professional-conduct-for-veterinary-surgeons/supporting-guidance/referrals-and-second-opinions/

Q;It is possible for a farmer  to have more than one veterinary surgeon  attending to their enterprise .

A : Yes .This is called mutual client status https://www.rcvs.org.uk/setting-standards/advice-and-guidance/code-of-professional-conduct-for-veterinary-surgeons/supporting-guidance/communication-between-professional-colleagues/

Q; What are the Fair Trading Requirements

A : The Fair Trading Requirementshttps://www.rcvs.org.uk/setting-standards/advice-and-guidance/code-of-professional-conduct-for-veterinary-surgeons/supporting-guidance/fair-trading-requirements/ are an agreement between the Royal College of Veterinary Surgeons and the Office for Fair Trading , as an alternative to legislation under the Fair Trading Act 1973. This agreement is to ensure that clients have access to sufficient information to be able to decide where to obtain veterinary prescriptions and medicines. Please see the Government OFT website for further information in relation to which organisations now share former OFT responsibilities.

10.2  Veterinary surgeons must:

  1. ensure clients are able to obtain prescriptions, as appropriate. (A veterinary surgeon may prescribe a medicine of category Prescription Only Medicine, Veterinarian (POM-V), only following a clinical assessment of an animal under his or her care; a prescription may not be appropriate if the animal is an in-patient or immediate treatment is necessary);
  2. subject to any legal restrictions, ensure there is adequate provision of information on medicine prices;
  3. provide the price of any relevant veterinary medicinal product stocked or sold, to clients, or other legitimate enquirers, making reasonable requests;
  4. if requested, inform clients of the price of any medicine to be prescribed or dispensed;
  5. where possible and relevant, inform clients of the frequency of, and charges for, further examinations of animals requiring repeat prescriptions;
  6. provide clients with an invoice that distinguishes the price of relevant veterinary medicinal products from other charges and, where practicable, provide clients with an invoice that distinguishes the price of individual relevant veterinary medicinal products;
  7. advise clients, by means of a large and prominently displayed sign, or signs, (in the waiting room or other appropriate area), with reference to the following:
    “Prescriptions are available from this practice.
    You may obtain relevant veterinary medicinal products from your veterinary surgeon OR ask for a prescription and obtain these medicines from another veterinary surgeon or a pharmacy.
    Your veterinary surgeon may prescribe relevant veterinary medicinal products only following a clinical assessment of an animal under his or her care.
    A prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary.
    You will be informed, on request, of the price of any medicine that may be prescribed for your animal.
    The general policy of this practice is to re-assess an animal requiring repeat prescriptions for/supplies of relevant veterinary medicinal products every XX months, but this may vary with individual circumstances. The standard charge for a re-examination is £XX.
    Further information on the prices of medicines is available on request.”
  8. provide new clients with a written version of the information set out in the sign, or signs, referred to in paragraph 10.2(g), which may be set out in a practice leaflet or client letter;
  9. on a continuing basis, take reasonable steps to ensure that all clients are provided with a written version of the information set out in the sign, or signs, referred to in paragraph 10.2(g), which may be set out in a practice leaflet or client letter.

10.3  A reasonable charge may be made for written prescriptions; such prescriptions for POM-V medicines may be issued only for animals under the care of the prescribing veterinary surgeon and following his or her clinical assessment of the animals.

10.4  A veterinary surgeon must not discriminate between clients who are supplied with a prescription and those who are not, in relation to fees charged for other goods or services.

10.5  A veterinary surgeon should not prevent a client from using the medicines retailer of their choice. Written prescriptions should not contain any specific recommendations of medicines retailers. If specific recommendations are given to clients by other means, however, veterinary surgeons should be able to justify their recommendations and where the veterinary surgeon or their employer has a financial or commercial interest in the medicines retailer, this should be drawn to clients’ attention.

Q; What are the new regulations which are coming in ?

RCVS Council approves new guidance on ‘under care’ and 24/7 cover

20 January 2023

Following a wide-ranging, lengthy and comprehensive review, the Council of the Royal College of Veterinary Surgeons (RCVS) yesterday approved new guidance on the interpretation and application of an animal being under the care of a veterinary surgeon, and the provision of 24/7 emergency cover, ensuring that it protects animal health and welfare and complies with legislation.

‘Under Care’

Prescribing POM-Vs

This section provides guidance on what it means to have an animal under your care and what is required when carrying out a clinical assessment before prescribing POM-Vs. This section also includes a requirement for veterinary surgeons who have an animal under their care to have the facility to physically examine the animal should it become necessary.

1. According to the Veterinary Medicines Regulations 2013 (VMRs), to prescribe POM-Vs, a veterinary surgeon must carry out a clinical assessment of the animal and the animal must be under their care.  The terms ‘clinical assessment’ and ‘under…care’ are not defined by the VMRs, however the RCVS has interpreted them in the following way.

2. An animal is under a veterinary surgeon’s care when the veterinary surgeon is given, and accepts, responsibility for the health of an animal (or a herd, flock or group of animals) whether generally, or by undertaking a specific procedure or test, or by prescribing a course of treatment. Responsibility for an animal may be given by the owner, client or keeper, statute or other authority. A veterinary surgeon who has an animal under their care should have a 24/7 facility to physically examine the animal or visit the premises in the case of production animals, farmed aquatic animals and game. Veterinary surgeons should also be prepared to carry out any necessary investigation in the event that the animal does not improve, suffers an adverse reaction or deteriorates. Veterinary surgeons should provide this service within an appropriate timeframe depending on the circumstances, which could be immediately.

3. Where a veterinary surgeon is not able to provide this service set out in paragraph 2 themselves, another veterinary service provider may do so on their behalf. It is the veterinary surgeon’s responsibility to make these arrangements and it is not sufficient for the client to be registered at another practice. This arrangement should be in line with paragraphs 3.4 -3.6 of the supporting guidance, made in advance before veterinary services are offered and confirmed in writing as part of the conditions of service agreed by the client.

4. Where an animal is under the care of more than one veterinary surgeon, those veterinary surgeons should keep each other informed of any relevant clinical information (see Chapter 5: Communication between professional colleagues for further guidance on mutual clients).

5. A clinical assessment is any assessment which provides the veterinary surgeon with enough information to diagnose and prescribe safely and effectively. A clinical assessment may include a physical examination, however this may not be necessary in every case.

6. Whether a physical examination is necessary for the prescription of POM-Vs is a matter for the veterinary surgeon’s judgement depending on the circumstances of each individual case (please note that the Animals (Scientific Procedures) Act 1986 should be followed where it applies). When deciding whether a physical examination is required, the following factors are relevant, however veterinary surgeons should note this list is not exhaustive: 

a. The health condition(s), or potential health condition(s), being treated and any associated risks (see further guidance below at paragraph 5 and 6)

b. The nature of the medication being prescribed, including any possible risks and side effects (see further guidance below at paragraphs 7 and 8)

c.Whether the medication is being prescribed under the cascade (for further guidance on this, see paragraph 4.16 of Chapter 4: Veterinary medicines)

d. When the animal was last physically examined by a veterinary surgeon, or premises physically inspected in the case of production animals, farmed aquatic animals or game

e. Whether there is access to the animal’s previous clinical history or, in the case of production animals, farmed aquatic animals and game, knowledge of the health status at the premises

f. The understanding and knowledge of the owner/keeper

g. Whether the individual animal, herd, flock or group of animals is/are known to the veterinary surgeon and/or whether there is an existing relationship with the client or animal owner/keeper

h. The practicality of a physical examination for individual animals

i. The health status of the herd, flock or group of animals

j. The overall state of the animal’s health

k. The impact of any prescription made without physical exam on the ability to gather subsequent diagnostic information

7. The more complex or unusual the health needs of the animal, or where a differential diagnosis includes serious conditions not yet ruled out, the more likely a physical examination will be necessary.

8. In respect of paragraph 4(a) above, a physical examination is required where a notifiable disease is suspected or part of a differential diagnosis.

9. In respect of paragraph 4(b) above, and given the importance of minimising the development of antimicrobial resistance (please note that in this part of the guidance, ‘antimicrobials’ includes antibiotics, antivirals, antifungals and antiparasitics in line with the definition given by the World Health Organisation):

a. A physical examination is required in all but exceptional circumstances where a veterinary surgeon prescribes antimicrobials for an individual animal or group of animals that are not agricultural animals.  Veterinary surgeons should be prepared to justify their decision in cases where antimicrobials are prescribed without a physical examination and record this justification in the clinical notes.

b. When prescribing antimicrobials for production animals, farmed aquatic animals and game, veterinary surgeons should ensure they have an in-depth knowledge of the premises, including its production systems, the environment, disease challenges and the general health status of the herd, flock or group.  Veterinary surgeons should have attended and inspected the premises and physically examined at least one representative animal immediately prior to prescribing, or where this is not possible, recently enough to ensure they have adequate information and knowledge to prescribe responsibly. In exceptional cases where this is not possible and antimicrobials are prescribed without conducting a physical examination, veterinary surgeons should be prepared to justify their decision and to record this justification in the clinical notes. For the factors relevant to whether a physical examination is required, please see paragraph 4 above.

Note: For more information about responsible prescribing to minimise antimicrobial resistance, please see Chapter 4: Medicines, paragraphs 4.23 and 4.24.

10. In respect of 4(b) above, when prescribing controlled drugs to an animal in the first instance, veterinary surgeons should carry out a physical examination in all but exceptional circumstances and be prepared to justify their decision where no physical examination has taken place. This justification should be recorded in the clinical notes. It is acceptable to issue a repeat prescription for controlled drugs without a physical examination, however veterinary surgeons should carry out a further clinical assessment to ensure they have enough information to do so safely and effectively.

11. Veterinary surgeons must maintain clinical records of animals, herds, flocks or other groups of animals under their care.